개인정보 보호 방침 _ Privacy Policy

Privacy Policy

This Privacy Policy outlines the collection, use, and protection of personal data when playing games provided on the Meta and Steam platforms. By downloading or playing the game, you agree to this policy, which forms part of the Terms of Use.

Notice for Child Users

Be smart and safe online! Never share personal information without your parent’s or guardian’s permission. Be cautious not to provide identifiable details such as photos, name, email, home address, phone number, or school information to others.

You must obtain parental or guardian consent to participate in in-game events or competitions.

Message for Parents

We take the privacy and safety of child users seriously. We encourage parents and guardians to actively monitor and guide their children’s online activities.

1. Information We Collect

1.1 Information Provided by Users

We may collect and store information when:

Downloading, installing, and playing the game on Meta or Steam
Interacting with our customer support team
Participating in in-game events or promotions
Subscribing to newsletters or game updates
Engaging in related social media or online communities
Providing feedback, reporting bugs, or sending game-related communications

1.2 Information Collected Automatically

We may automatically collect the following information during game and service use:

Gameplay data (progress, achievements, usage statistics, etc.)
Device information (VR headset type, operating system, hardware specifications, language, time zone, IP address)
Approximate location (e.g., city/country) based on IP address
Interactions with in-game systems (e.g., player preferences and settings)

1.3 Information Collected from Third Parties

We may collect information through platforms like Meta and Steam, which includes:

Basic profile information (e.g., username, profile picture) when logging in via Meta or Steam
Transaction details when purchasing the game

2. How We Use Collected Information

We use the collected data for the following purposes:

Game Service: Ensuring smooth gameplay experience
Game Improvement: Developing new features, enhancing gameplay, and fixing bugs
Marketing: Providing game-related updates, new content, and promotional information
Analytics: Analyzing player behavior to optimize the gaming experience
Customer Support: Resolving technical issues and responding to inquiries

3. When We Share Information

We may share user information with third parties in the following cases:

Service providers supporting game operations (hosting, analytics, payment processing, etc.)
When legally required
To prevent fraud, security threats, or harmful activities

4. Child Privacy Protection

The game is not intended for children under 13 years of age. If we mistakenly collect information from users under 13, we will delete it immediately.

If you believe a child's personal information has been collected, please contact us immediately.

5. Third-Party Services

The game is provided through third-party platforms like Meta and Steam. Their privacy policies may differ from ours, so users are encouraged to review each platform’s policies directly.

Additionally, we may share information with business partners such as other game developers and advertising partners. Our key partners include:

Unity (USA) – Privacy Policy
Google Cloud (USA) – Privacy Policy

6. Marketing, In-Game Purchases, and Opt-Out Options

6.1 Opting Out of Marketing Communications

You may receive emails about game updates, new content, and promotions.
If you do not wish to receive these, you can opt out via the unsubscribe option in the email.

6.2 In-Game Purchases

Users may make optional purchases within the game.
If you wish to disable in-game purchases, you can do so in your device settings.

6.3 Opt-Out Methods

You can limit specific data sharing by:

Unsubscribing from emails
Changing notification settings on Meta or Steam

7. Data Storage, Security, and Retention Period

We implement security measures to protect user data and retain it only for the necessary period required for service provision or legal purposes.

8. Requesting Access, Modification, or Deletion of Data

Users can request access to, modify, or delete their personal data at any time.

Access & Modification: Upon request, users can view and update their data.
Data Deletion: Upon request to dmong.v@gmail.com, data will be deleted within 28–30 days, subject to location and legal requirements.

For inquiries, contact DMONG Co.,Ltd

9. Privacy Inquiries and Complaints

For any questions or complaints regarding privacy, please contact us:

📍 Mailing Address: DMONG Co.,Ltd , [ 103, Tanbang-ro 7beon-gil, Seo-gu, Daejeon, Republic of Korea]
📧 Email: dmong.v@gmail.com

To ensure a response, please provide valid contact information.

10. Policy Updates

This Privacy Policy may be updated as needed, and changes will be posted on our official website. Please check regularly for the latest policy updates.

11. Definitions

Advertising ID: A unique ID assigned to a device for personalized ads.
Analytics: The process of analyzing data to identify trends in gameplay and app usage.
IP Address: A unique number identifying a device on the internet.
DMONG ("We"): Refers to DMONG Co.,Ltd and its affiliates.
Service: Refers to the game and related services.
Storefront: Online platforms selling games (Meta Quest Store, Steam, etc.).
Terms of Use: Rules and conduct standards required for using the service.

This policy is operated transparently based on trust with our users.
If you have any further inquiries, feel free to reach out! 😊